FAQ

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards as well as PayPal.


HOW MUCH IS SHIPPING?

We are glad to bring our customers great value and service. That’s why we provide FREE SHIPPING for all orders.


SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.


SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time

United States

3-7 Business days

Canada, Europe, Israel

7-15 Business days

Australia, New Zealand

3-7 Business days

Mexico, Central America, South America

15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 1-3 day processing time.


TRACKING INFORMATION


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.
Our warehouses are located in various worldwide locations and therefore some items may arrive in separate packages.


RETURNS

WHAT IF I RECEIVE A DAMAGED / FAULTY PRODUCT?
If you have received a damaged or faulty product, please send us pictures, or video of the damage so we could replace it with another.

WHAT IF I AM UNHAPPY ABOUT MY ORDER AND WANT TO RETURN IT FOR A REFUND?
We believe in our products and offer a 30-day refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money.